Terms and Conditions
Effective: July 2025
Welcome to Maasai Soko!
These Terms and Conditions (“Terms”) govern your use of our website, products, and services offered by Maasai Soko (“we”, “our”, or “us”). By accessing or using our platform, you agree to comply with and be bound by these Terms.
1. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to use our services. By placing an order, you confirm that all information provided is accurate and complete.
2. Products and Pricing
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All products listed are subject to availability.
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Prices are listed in [KES/USD/etc.] and may change without prior notice.
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We strive for accuracy, but in case of any error in pricing or description, we reserve the right to revise or cancel any order.
All products listed are subject to availability.
Prices are listed in [KES/USD/etc.] and may change without prior notice.
We strive for accuracy, but in case of any error in pricing or description, we reserve the right to revise or cancel any order.
3. Ordering & Payments
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Orders are placed via our website or official platforms.
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Full payment is required before an order is processed and dispatched.
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We accept [Mobile Money, Bank Transfer, Debit/Credit Cards, etc.].
Orders are placed via our website or official platforms.
Full payment is required before an order is processed and dispatched.
We accept [Mobile Money, Bank Transfer, Debit/Credit Cards, etc.].
4. Shipping & Delivery
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Delivery timelines are estimates and may vary depending on your location.
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Maasai Soko is not liable for delays caused by third-party courier services.
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Delivery charges will be calculated during checkout unless otherwise stated.
Delivery timelines are estimates and may vary depending on your location.
Maasai Soko is not liable for delays caused by third-party courier services.
Delivery charges will be calculated during checkout unless otherwise stated.
5. Returns & Exchanges
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Returns are accepted within 7 days of receiving your order, only for defective or incorrect items.
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Returned items must be unused, in original packaging, and include proof of purchase.
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Custom or personalized items are non-returnable.
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To initiate a return, contact us at info@maasaisoko.co.ke or WhatsApp us at +254 XXX XXX XXX.
Returns are accepted within 7 days of receiving your order, only for defective or incorrect items.
Returned items must be unused, in original packaging, and include proof of purchase.
Custom or personalized items are non-returnable.
To initiate a return, contact us at info@maasaisoko.co.ke or WhatsApp us at +254 XXX XXX XXX.
6. Intellectual Property
All content on the Maasai Soko platform (logos, images, product designs, text, etc.) is owned by us or our partners and may not be copied, reproduced, or used without written permission.
7. User Conduct
You agree not to:
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Use our services for any illegal or harmful activity.
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Impersonate any individual or misrepresent your identity.
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Interfere with the performance or security of our platform.
8. Limitation of Liability
Maasai Soko is not liable for:
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Any indirect, incidental, or consequential loss or damage resulting from use of our services.
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Shipping delays, damage, or loss caused during transit.
9. Privacy
Your data is handled in accordance with our Privacy Policy. We respect your privacy and do not share your personal information without consent.
10. Modifications to Terms
Maasai Soko reserves the right to modify these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Republic of Kenya.